Recent Changes (11/28)

It’s been a really long time since we put out a new blog post, and so much has happened.  As you may or may not know, Socialping is live for anyone to sign up.  That’s a huge jump up from what we’ve been our entire life, in private beta.

We are constantly changing things, most of which we feel is for the better, but sometimes we implement them knowing that it’s going to upset a few of our users.  Today is one of those days… Just a little bit ago we deployed the code that enforces the monthly Tweet limits on accounts.  Up until now, even though every plan had a specific limit to the number of Tweets you could bring in each month, you could happily bring in a million tweets a day into your account, and our systems wouldn’t even let you know that you went so far over your limit, let alone actually enforce the limit.  As of today, that is going to end.

The unfortunate reality for us is that we have to pay for each Tweet that comes into our systems, and not in the total expenses divided by total tweets that come into our systems sense, but in the actual hard number sense.  We literally pay Twitter for each and every Tweet.

We understand the need to test the reliability and accuracy of Socialping, but some accounts were bringing in hundreds of thousands of tweets per month as a test (which they likely just forgot about).  And since we pay for each of the Tweets, these tests become very expensive for us very quickly.

This new process will send you warning emails at 50% of your limit, 80% of your limit, 90% of your limit and finally at 95% of your limit.  Finally, if you hit 100% of your monthly limit, your account will be paused until you upgrade to a plan that offers more Tweets per month, or you hit your account cycle date (approximately the same date every month).

Regarding some of the better changes that we’ve recently made, recently we added RSS feeds for each of your watchlists, released a really awesome first time account setup process that walks you through the entire process of setting up your account, upgraded a few parts of our LiveConference (Twitter wall) manager, and most importantly, fixed a ton of bugs throughout Socialping.

Each week we deploy anywhere from 3 to 10 new features and bug fixes and it is our goal to start letting you guys know via blog posts exactly what we released for you, hopefully we can do this update weekly.

If you have any questions, feel free to ask in the comments below.