Gettin’ your ping on, /via @SMS

Earlier today we rolled out a number of bug fixes, but one of the more important ones was related to enabling SMS.  Prior to today, unless you were one of our iPhone beta testers the lucky few, if you tried to add SMS notifications, they didn’t work – you’d enable it, but nada, no SMS.  Today we fixed that, and in this post I’m going to explain a little bit about how you can enable SMS on your account, as well as cool things you can do once you’ve enabled SMS.

Enabling SMS Notifications

Instead of writing all the steps down, here’s a nifty video that walks you through the process in just a bit over a minute.

Using SMS with Socialping

SMS isn’t just a way to get notifications when tweets match your watchlist items, it’s also a way to reply and interact with the people and tweets that you’ve received.

Sending New Tweets – Sending a new tweet is easy, just send a text message to our number and start it with “new:”, for example, if I wanted to tweet “Hello World” I would send an SMS like this “new:Hello World”, and when I did, a few moments later I’d get a confirmation SMS message stating that it was posted to Twitter.

If you’ve got access to multiple accounts, make sure you login and go to your profile page by clicking on your name in the top right corner of any page and then select the default account you want the tweets to come out of.

Replying to a Tweet Notification – If you get a tweet via SMS and you want to reply to it, you can! To reply to a tweet, just do “re:@username this is my response”, and they’ll get a response instantly, including all metadata, like what tweet it’s in reply to.  To make things easier, if you are in charge of multiple brands and therefore have access to multiple companies, you don’t have to change anything, we’ll automatically figure out which account it’s meant to come from.

What’s next?

We have a few ideas for how we can make SMS even better, but before we implement any of them, we’d like to know exactly what feature’s you guys need.  Feel free to post a comment below, or post it to our support and suggestion site.

Happy Pinging.

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The Pingers

Joel Strellner / @jstrellnerCEO & part-time Code Monkey
Adam Lum / @alumBack-End Developer
Tony Fonseca / @tonyfonsecaUX Guy
Eric Martin / @ericmmartinUI Developer